The regulator says firms must prove misconduct before acting, and it sets out how to handle identity fraud, account takeovers and disputed winnings.
The operator said it refunded a record $287,292 last year to 6,801 players, for an average refund of $42 per player. It also permanently banned 252 accounts.
Executive says PokerStars is in “an arms race” with players looking to deploy illegal software to try to gain an advantage.
A PokerStars blog post details the efforts of its Game Integrity Team, its dedication to catching poker cheaters, and maintaining a safe and fair poker ecosystem.